I was at a restaurant recently, and a young woman was our server, and she had a frown on her face. I said, "How are you today?" She responded short and curt. "Fine. What would you like to drink?" She wasn't into this 'let's talk and be cordial, for we might have a little more fun in our day.' No, she was definitely one of those who just wanted to get through the day. Lately, I've been into talking to people who serve me, and they think it's a nice change, and they enjoy that someone shows interest and cares about them.
What would happen if you were a server at a restaurant and you actually smiled and talked congenially with your customers? I would bet that you would receive a bigger tip than most. That smile would inform others that you are a warm and friendly person. No matter what kind of job you have, a smile is worth a thousand words.
For the day, monitor what really happens after you share your smile. How many smile back? How many look away or grunt? Hopefully with your smile will come your positive energy and vibration. The smile makes a "you care" kind of statement to the world... that you truly have meaning behind that smile, especially if you share kind words. In business, you want to attract customers, clients, and others. You want to attract people who believe in you. The smile is the first action step taken in creating and attracting success.
Think about the real definition of "smile." I would guess that the corners of your mouth have already turned up into that smile. Along with that smile comes a warm feeling inside your heart. Smiling will enhance your business and your life. Add the words "hi" or "hello" to that smile and the world will be yours.
What do you take for granted? How much do you spend on really saying a word of gratitude? Think about this long and hard. Close your eyes and follow your day inside your mind. Did you say thank you to the people in your life who did something for you? Here's where we get messy and find our behavior part. Even though people who do something may well be people who are expected to do something for the business, wouldn't it be nice to say to them, "Hey, thank you for a job well done"? If you are in the service kind of business, wouldn't it be a great gesture to say, "Hey, thanks for being here, and I appreciate the hard work you've been doing"?
The words "thank you" for some of us are very hard to express. This could be just as easily accomplished as the smile. Begin to make it a habit to incorporate it within your day. You want that "thank you" to have meaning, so it's best not to overdo and use it generically all the time and for every situation. No, "thank you" needs to be sincere and earnest. "Thank you" will allow more abundance and success in your endeavors.
"Please" is another word from the English language that is becoming extinct. I am a school librarian, and I see our students who are 19 years old and younger who have no idea what the words "please" and "thank you" are, much less how to use them. For all I know, they don't know how to express their gratitude, and they've never been taught. This is kind of scary to me because these young kids will be the future leaders of many types of businesses, or working for others. I firmly believe that the words "please" and "thank you" go a long way in creating a link to the human race.
All of these words are for everyone to use and use them at any moment. You may use them from the grocery store checkout line to the bank drive-in. Whenever a transaction occurs between you and others, use "please" and "thank you" and your day will improve. Let's take that server at the beginning of this article. If she could have smiled when I gave her a smile, then I believe her day would have been better. The goal is to attract what you want and desire. Even if you are experiencing or come in contact with someone who has a "bad day," this is where you need to use your mouth to smile, and adding the words "please" and "thank you."
These words -- "smile," "please," and "thank you" -- have a deeper meaning beyond just being polite and beyond everyday usage. No matter whether you are the boss, the custodian, the waiter, or the server, your day will improve with a smile, a please, and a thank you. Go out into the world today and please smile. Thank you.
About the Author:
Carrie Fleharty by day is a mild-mannered school librarian, but at night she's a word junkie. She is now a personal life coach and associate editor of http://www.success.bz. She intends to keep improving her life and keeps challenging herself to become a better person. She thoroughly enjoys expressing herself through the written word and has written two books: "Changes and Shifts: A Personal Journey" and "A Poet's Mind and Soul."
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